Generational Challenges In the Workplace: The Human Factor Is At Play
Gen Y: Generational Challenges In The Workplace
This is an unprecedented time in the history of the workforce as four generations find themselves working side by side: Veterans, Baby Boomers, Gen X’ers and Gen Y. Bridging the generational chasms between, say, Veterans and Gen Y’ers presents some challenges that you may need to overcome if we’re all going to get along. Here are some of the generational challenges that Gen Y faces in the workplace.
The Human Factor
The majority of Gen Y’ers were born with cell phones in their hands and there are positive and negative ramifications of this. On the positive side, Gen Y embraces the technological marvels we take for granted today and they do not shy away from advancements in this area. The downside is that most of Gen Y is likely to be less adept at face-to-face communications, having experienced so much social interaction via texts, emails, IMs or Facebook. This lack of personal social skills and can be a hindrance at work as Gen Y may miss vocal cues or facial expressions the other generations picked up through observing. In the real world people laugh, they don’t LOL.
Everything! All The Time!
Patience is another key skill Gen Y needs to master and it’s a tough one. Gen Y takes for granted the pervasive connectivity, which means that they have grown accustomed to having the world at their fingertips. Gen Y tends to exhibit a lack of research skills. Hunting up facts and stringing them together has been replaced with Googling what you need to know and reading information that has been gathered by others. And this applies to every aspect of the job. Answers to work-related questions, work rewards, personal recognition from bosses and so on all have to be instantaneous.
Standing On Your Own Twenty Feet
Perhaps the biggest challenge facing Gen Y in the workplace is the ability to act on one’s own initiative. Gen Y has grown up with not only the world in the palm of their hands, but also lifelines to parents and friends who are only a call or text away. Gen Y perceives themselves as having a support group with them 24/7, people who will answer their questions, guide them and offer advice. The plus side of this is that working as part of a physical team comes relatively easy to Gen Y. The negative is that Gen Y display a lack of independence. Without that safety net to fall back on, Gen Y is behind the other generations when it comes to taking the initiative
Veterans Are From Mars, Gen Y Is From Venus
The workplace is an ever-changing landscape. Gone are the grey flannel suits and fedoras of the Veterans. And if Gen Y has its way, the office itself will soon be a thing of the past, cast aside in favor of telecommuting. However this hasn’t happened yet and Gen Y has to get along at work just like the other generations. Being thought/concept focused due to social interaction mostly through written communication, Gen Y’s powers of observation are in question. Throwing thoughts around while in your pyjamas in front of a computer in the basement can hamper Gen Y’s ability to observe and adapt to the formal restrictions of the workplace with regards to attire and demeanour. Also, being long used to sharing every personal thought they have with friends via social web pages and texts, knowing when/if to express themselves at the office is a skill they will have to pick up in a hurry.
These are just some of the challenges facing Gen Y in the workforce. As for the forthcoming Gen Z, the possibilities are boundless.
This article was written by Andrew Salmon from the life insurance website LifeCover.ca.
Bea Fields is the President of 
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